An evaluation metric is a quantitative measure used to assess either the degree of goal achievement (outcome indicator) or the progress of activities undertaken to reach a goal (process indicator). In management frameworks such as the Balanced Scorecard (BSC), evaluation metrics are formalized as Key Performance Indicators (KPIs) and used to drive performance management. Selecting metrics that directly reflect actual outcomes, rather than merely measuring inputs or participation rates, is essential for meaningful performance evaluation.

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• 2011h23tokubetsu #3評価指標には目標の達成度を評価する指標と，目標達成の手段を評価する指標の2種類がある。“社員の英語力を向上する”との目標を設定したとき，目標の達成度を示している…