A set of methods and tools that collect and analyze operational or event logs stored in business systems to visualize actual business processes, identify bottlenecks and inefficiencies, and drive improvement. Because it is grounded in real execution data rather than modeled flows, it objectively reveals gaps between intended and actual processes, and is regarded as a key technique within Business Process Management (BPM).

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• 2025r07 #17プロセスマイニングに関する記述として、最も適切なものはどれか。