A quality improvement methodology that quantifies business process quality using statistical measures and minimizes variation to reduce defects to near zero. It uses the standard deviation (sigma) as its key metric, targeting no more than 3.4 defects per million opportunities. Improvement projects are typically driven through the DMAIC cycle: Define, Measure, Analyze, Improve, and Control.

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• 2012h24h #24シックスシグマ活動に関する説明として，適切なものはどれか。