Workflow management is a mechanism that electronically defines, automates, and oversees a series of business procedures such as requests, approvals, and authorizations. Using the workflow feature in groupware, approval processes from business-trip applications to expense reimbursement can be handled entirely within the system, replacing paper-based methods. This improves operational transparency and reduces processing delays and human errors.

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• 2019h31h #2グループウェアの機能を利用した事例のうち，ワークフロー管理機能を活用したものとして，最も適切なものはどれか。